Delivery
UK and European delivery
We offer free UK standard delivery when you spend £25 or more, with same-day dispatch available on eligible in-stock orders. Tracked delivery is also available to selected European destinations.
- Free UK delivery from £25
- Same-day dispatch
- Tracked European delivery
- Order tracking provided
UK delivery
Free UK delivery when you spend £25 or more. Orders below that qualifying merchandise subtotal are charged £3.95 for standard tracked delivery. Northern Ireland uses the same UK rate. The Channel Islands and the Isle of Man are not included in UK standard delivery.
Selected European destinations
Tracked European delivery available to selected destinations. Choose your country at checkout to confirm product availability and delivery charges.
Currently enabled destinations: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden.
Tracked European delivery is £14.95 per eligible order. There is no automatic free-delivery threshold for European orders.
European delivery availability depends on the destination and products ordered. Your available delivery method and charge will be confirmed before payment.
Orders delivered outside the UK may be subject to local taxes, customs duties or handling charges. These are determined by the destination country and may be payable by the recipient.
Estimate delivery
Delivery windows are estimates, not guarantees. Dispatch is not the same as delivery.
Delivery estimate
- Method
- Free UK tracked delivery
- Charge
- Free
- Dispatch
- Mon, 5 Oct 2026
- Delivery window
- Estimated delivery Tue, 6 Oct 2026–Thu, 8 Oct 2026
Delivery windows are estimates, not guarantees. Dispatch is not the same as delivery.
Same-day dispatch
Same-day dispatch on eligible in-stock orders.
Eligible in-stock orders placed before our daily cut-off are dispatched the same working day.
A daily clock time is not published here. Eligible in-stock orders placed on a working day are treated as same-day dispatch unless the order is unpaid, out of stock, or needs a manual check.
Weekends, configured bank holidays and fulfilment closure dates move dispatch to the next working day. Dispatch is not delivery, and Zynx does not control courier transit or customs clearance.
When will my order be dispatched?
Same-day dispatch on eligible in-stock orders. Eligible in-stock orders placed before our daily cut-off are dispatched the same working day. There is no published daily clock time on this site. Weekends, bank holidays and fulfilment closure dates move dispatch to the next working day. Unpaid orders, out-of-stock items and orders that need a manual check are not included. Dispatch is not the same as delivery.
How do I qualify for free UK delivery?
Free UK delivery when you spend £25 or more. The threshold is calculated on the merchandise subtotal after discounts and before delivery charges. UK orders below £25 are charged £3.95 for standard tracked delivery.
Which European countries are available?
Tracked European delivery is available to selected destinations, currently Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden. This is not delivery to all of Europe. Availability also depends on the products in your basket. Choose your country at checkout to confirm.
How much does European delivery cost?
Tracked European delivery is £14.95 per eligible order, not per product. There is no automatic free-delivery threshold for European orders.
Will I receive tracking?
A tracking link is shown on your order page and included in the dispatch notice once a courier tracking number has been stored. Tracking is not available at the moment an order is placed.
Could import charges apply?
Orders delivered outside the UK may be subject to local taxes, customs duties or handling charges. These are determined by the destination country and may be payable by the recipient.
What happens if a product is restricted in my country?
We’re not currently able to deliver this product to your selected destination. Please remove it from your basket or contact our support team for further information. Checkout cannot continue until the ineligible item is removed or a supported destination is selected.
What should I do if tracking has not updated?
If tracking has not updated after the estimated delivery window, contact support with your order number. We do not publish an automatic lost-parcel waiting period until a courier policy is confirmed. Do not assume the parcel is lost the same day tracking is quiet.
What happens if my parcel is delayed, damaged or lost?
Use the delivery help form with your order number, email, delivery postcode and issue type. A photograph can be attached for damaged parcels. We investigate with the information you provide. This site does not promise an automatic refund or replacement.
Delayed, damaged or lost parcels
Use this form to report a delivery problem. Include your order number so we can match the enquiry. This does not start an automatic refund or replacement.